Help Centre UpdatePosted: November 1, 2012
A server issue with our ticket support center has resulted in the loss of some recently submitted tickets.
If you have submitted a ticket within the past 24 hours (Wednesday 10AM EDT – Thursday 10AM EDT) and do not receive a reply within 2 business days, please re-submit your inquiry.
Please do not resubmit tickets not sent within the timeframe noted above. We thank you for your patience while our support staff respond to your inquiries as quickly as possible.
We apologize for the inconvenience and look forward to serving you.